Maicem: Project Consultancy, Products & Tools

Project Consultancy

  • Product Management
  • Project Delivery
  • Business Analysis
  • Test Leadership & Automation
See services

Products & Tools

  • Business Operations
  • Customer Operations
  • Test Automation
  • AI Knowledge Assistants
See products
A glowing red core connected to floating panels for goals, process flows, reporting, test checklists, dashboards, cloud, teams, automation and AI
  • EdTech
  • FinTech
  • InsurTech
  • HealthTech
  • Telco
  • Infra & Tolling
  • Utilities
  • CCaaS
  • Conversational AI
  • BusOps
  • CI/CD Ops

Why Maicem

Trusted project delivery experience

With delivery experience at a leadership and hands-on level across all project stages through design, build, test and operations, Nick is uniquely placed to come on board and help deliver your project.

Products and tools built on the highest grade of security

In building AI assistants and agents for Teacharo, Nick created a set of products on the strongest level of personal-data (PII) security: customer-facing AI assistants and internal operations portals with dashboards. These tools can be adapted and deployed in your business with minimal work and onboarding.

Agile delivery to fit your business

With experience starting from the early days of agile at scale in large corporates to working on “first day” start-ups and everything in between, Nick can join in where you are at or get your systems set up.

Delivering value with operational governance

In the fast-moving world of AI delivery, Nick engineers with AI but also holds AI governance certification based on the EU AI Act and GDPR: responsible and safe engineering practices, with business operations tools backing that up.

Projects

  • Telstra
  • Transurban
  • NAB
  • ANZ
  • Westpac
  • Medibank
  • Suncorp
  • Optus
  • AusNet

Customers

  • Teacharo
  • WAVE Report

Technologies

  • Playwright
  • Selenium
  • Tricentis TOSCA
  • Postman
  • Jira
  • Confluence
  • AWS
  • AWS Bedrock
  • Amazon Connect
  • Genesys Cloud
  • NiCE Cognigy
  • ServiceNow
  • Salesforce
  • Oracle CC&B
  • React
  • Next.js
  • Vercel
  • Neon Postgres
  • PostgreSQL
  • Claude Code
  • OpenAI Codex